Start with the setting most likely to block the workflow.

Use Refresh channels & roles on the affected page. Confirm the item still exists, Modra can view it, and you are editing the intended community.

Move Modra’s highest bot role above the target role. Confirm Manage Roles is enabled and the target is not an integration-managed role. Administrator permission does not bypass Discord role hierarchy.

Modra can only moderate members whose highest role is below Modra’s highest bot role, and it cannot moderate the Discord server owner. Move the bot role above the member’s highest role and confirm the required moderation permission is enabled.

Give Modra’s bot role the permissions required by that module in the channel or its parent category. Check channel-specific overrides when category permissions look correct. Administrator can provide blanket access, but it is optional and grants broad server control at the owner’s own risk.

Confirm the module and category are enabled, all configured channels still exist, and the member meets category role requirements. Run /modra status to verify the guild assignment.

Check the pending application channel and the Applications dashboard. If the review message was removed, the dashboard record remains the fallback. Completed items appear in the configured completion log.

The member may have server DMs disabled. Modra offers the secure web form as a fallback; the page uses the community’s configured theme.

Confirm the browser can open https://modra.kenzie.wtf directly. A local firewall, antivirus web shield, DNS filter, VPN, parental-control service, or managed network may block the connection before it reaches Modra. Allowlist modra.kenzie.wtf in the applicable security tool, then request a new time-limited authorization link. Do not broadly disable firewall or antivirus protection.

Confirm the streamer is approved and used /streamer connect. Check the live channel, streamer and Live Now roles, current platform game, title keywords, and platform credentials. Use the test notification to isolate Discord presentation from platform detection.

The next scheduled platform refresh re-evaluates the stream. It posts only after the current data passes every requirement.

Use Upload image so Modra stores it in the community media library. Avoid treating temporary Discord attachment URLs as durable hosting.

Open Branding, select Adjust crop and position, drag and zoom the full source image, apply the adjustment, and confirm the profile preview before saving.

Confirm Welcome & Leave is enabled, separate destination channels are selected, and Modra can view, send, embed, and attach files in each one.

Confirm automatic enforcement is enabled, the selected response includes a timeout, Modra can moderate that member, and the member is not covered by an ignored role.

Check the external status monitor first. If the bot service restarted automatically, allow it a moment to reconnect, then run /modra status. Contact support if the alert reports repeated restart failures.